Privacy Policy

Last updated: April 14, 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, make a purchase, or communicate with us. This may include:

Name, email address, and phone number
Billing and shipping address
Payment information (processed securely through our payment processor)
Order history and preferences

2. How We Use Your Information

We use the information we collect to:

Process your ticket orders and deliver your tickets
Communicate with you about your orders and our services
Send you promotional materials (if you've opted in)
Improve our website and customer service
Prevent fraud and enhance security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our website and conducting our business
Payment processors to complete your transactions
Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information. All payment information is encrypted and processed through secure payment gateways. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt-out of marketing communications

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@higstickets.com
Phone: 617-722-4116
Address: Boston, MA